World Rural Health Conference
Home Print this page Email this page Small font size Default font size Increase font size
Users Online: 3338
Home About us Editorial board Search Ahead of print Current issue Archives Submit article Instructions Subscribe Contacts Login 
ORIGINAL ARTICLE
Year : 2016  |  Volume : 5  |  Issue : 1  |  Page : 56-60

Physicians' professionalism at primary care facilities from patients' perspective: The importance of doctors' communication skills


1 Department of Medical Education, Faculty of Medicine, Lampung University, Lampung, Indonesia
2 Department of Public Health, Faculty of Medicine, Public Health Sciences, Universitas Gadjah Mada, Yogyakarta, Indonesia
3 Department of Medical Education; Department of Family and Community Medicine, Faculty of Medicine, Universitas Gadjah Mada, Yogyakarta, Indonesia

Correspondence Address:
Merry Indah Sari
Department of Medical Education, Faculty of Medicine, Lampung University, Prof. Soemantri Brojonegoro Road, Bandar Lampung, Lampung
Indonesia
Login to access the Email id

Source of Support: None, Conflict of Interest: None


DOI: 10.4103/2249-4863.184624

Rights and Permissions

Background: Professionalism is the core duty of a doctor to be responsible to the society. Doctors' professionalism depicts an internalization of values and mastery of professionals' standards as an important part in shaping the trust between doctors and patients. Professionalism consists of various attributes in which current literature focused more on the perspective of the health professionals. Doctors' professionalism may influence patients' satisfaction, and therefore, it is important to know from the patients' perspectives what was expected of medical doctors' professionalism. Objective: This study was conducted to determine the attributes of physician professionalism from the patient's perspective. Materials and Methods: This was a qualitative research using a phenomenology study design. In-depth interviews were conducted with 18 patients with hypertension and diabetes who had been treated for at least 1 year in primary care facilities in the city of Yogyakarta, Indonesia. The results of the interview were transcribed, encoded, and then classified into categories. Results: Communication skills were considered as the top priority of medical doctors' attributes of professionalism in the perspectives of the patients. Conclusion: This study revealed that communication skill is the most important aspects of professionalism which greatly affected in the process of health care provided by the primary care doctors. Doctor-patient communication skills should be intensively trained during both basic and postgraduate medical education.


[FULL TEXT] [PDF]*
Print this article     Email this article
 Next article
 Previous article
 Table of Contents

 Similar in PUBMED
   Search Pubmed for
   Search in Google Scholar for
 Related articles
 Citation Manager
 Access Statistics
 Reader Comments
 Email Alert *
 Add to My List *
 * Requires registration (Free)
 

 Article Access Statistics
    Viewed1314    
    Printed22    
    Emailed0    
    PDF Downloaded300    
    Comments [Add]    
    Cited by others 4    

Recommend this journal