Journal of Family Medicine and Primary Care

ORIGINAL ARTICLE
Year
: 2015  |  Volume : 4  |  Issue : 3  |  Page : 347--351

Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab


Ramandeep Singh Gambhir1, Jagjit Singh Dhaliwal2, Samir Anand3, Arvind Bhardwaj2 
1 Department of Public Health Dentistry, Rayat and Bahra Dental College and Hospital, Mohali, Punjab, India
2 Department of Periodontics, Rayat and Bahra Dental College and Hospital, Mohali, Punjab, India
3 Department of Public Health Dentistry and Periodontics, Rayat and Bahra Dental College and Hospital, Mohali, Punjab, India

Correspondence Address:
Dr. Ramandeep Singh Gambhir
Department of Public Health Dentistry, Reader, Rayat and Bahra Dental College and Hospital, Mohali, Punjab - 140 104
India

Background: Consumer Protection Act (CPA) aims to protect the interests of the patients in case of any unethical treatment rendered by a medical or a dental health professional. The present study was conducted to assess knowledge and awareness of CPA among dental professionals in a Tricity in India. Materials and Methods: A cross-sectional study was conducted among 265 private dental practitioners in Tricity. A close-ended self-structured questionnaire was administered which contained 15 questions on knowledge and awareness regarding CPA. Categorization of knowledge scores was done at three levels-low, medium and high. Statistical analysis was done using ANOVA and Student t-test. Results: 54.7% (145) of subjects were having low knowledge scores, 23.3% (62) had a medium score and 21.8% (58) had a high score. Mean knowledge score according to educational level was statistically significant (P<0.05), whereas there was no significant difference in case of gender and type of practice (P > 0.05). Conclusion: The results of the present study showed that majority of the subjects were aware of the existence of CPA but knowledge regarding basic rules and regulations was lacking in few studies. Therefore, dental professionals need to keep them updated of various rules and latest amendments to save themselves from any litigation.


How to cite this article:
Gambhir RS, Dhaliwal JS, Anand S, Bhardwaj A. Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab.J Family Med Prim Care 2015;4:347-351


How to cite this URL:
Gambhir RS, Dhaliwal JS, Anand S, Bhardwaj A. Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab. J Family Med Prim Care [serial online] 2015 [cited 2019 Jun 17 ];4:347-351
Available from: http://www.jfmpc.com/article.asp?issn=2249-4863;year=2015;volume=4;issue=3;spage=347;epage=351;aulast=Gambhir;type=0